Terms & Conditions
Terms and conditions and cancellation policy for Noel Holidays
1. Hotels given in the website / offered in the quotation to you is provided to availability after the confirmation of your initial payment. If offered hotels are not available at that time, Noel Holidays will book and give almost similar category hotels with your permission .
2 .Your accommodation is selected as per your budget. We do not have any hidden charges except your lunch and dinner. Breakfast to provide as complimentary. 3. Any extra bed which are not m entioned have to be paid directly by guest as per hotel policy.
4. All guests are requested to visit hotel websites or other sites for hotel reviews before giving permission to Noel Holiday for booking the hotels.
5. Hotels once booked can be changed only as per the cancellation policy of hotels. All such cancellation charges will be charged to guest directly
6. In Deluxe a/c houseboats , a/c will be operated from 9 pm to 6 am in bed rooms.
7. Check in time of houseboat is 12 noon and check out is at 9 am .Houseboat will not make cruise from 5.30 pm to 7.30 am
8. All guests are requested to give menu to houseboat people one day in advance to enable them to prepare for your trip.
9. The service / quality complaints of houseboats , if any should be raised on that time itself, then only Noel Holiday can correct the same
10. Normally vehicle is available from 8.30 am to 6.30 pm. We never recommend night driving on safety point of view.
11. On emergency cases /special cases we provide early / late driving, but it should be mentioned in the final itinerary sent to you.
12. Cancellation of all packages with the panel hotels ( listed in our websites ) is subjected to the cancellation policy of Noel holiday , which is exhibited in the website. Cancellation of all other packages will be subjected to the policy of each hotels included in that package.
13. Any unexpected Natural calamity , Strikes , Hartals etc are beyond the control of Noel Holiday , and Noel Holidays not responsible for the inconvenience due to this.